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When comes to your home to fix your window, we look at your whole window. We are the only full service residential window repair specialist in the GTA. We will NEVER try to sell you new windows, and we are the experts in window repairs.

Every service call comes with our 12 Point Quality Inspection. Your windows, when well taken care of, can last for many years beyond their warranty date, and it is our intention that yours last as long as they possibly can.

Before every glass replacement project or hardware repair or replacement, we carefully check your window to ensure that it is sound, solid, and still performing optimally.

With every service, we will check your window for the following:

  1. Hinges – are they moving smoothly? Is there any rust on them? Are all the parts intact?
  2. Cranks/Balances – Do the windows operate the way they should? With cranked windows do they open smoothly and close properly? With balanced windows do they slide up and down with minimal effort? Do the locks line up? Is all the hardware working the way it should?
  3. Alignment – The window is checked to ensure that it still lines up true and square as when it was originally installed. Various things can affect the alignment of the window and when out of alignment, it can crack, fail to operate properly, or cause leaks (air or water).
  4. Locking mechanism – Check for proper operation.
  5. Caulking / Weather stripping – a visual check of the exterior caulking is an important part of our Quality Inspection. Failed exterior caulking is the cause of a multitude of window issues. Weather stripping is inspected for wear and tear.
  6. Thermal qualities – condensation – Window is inspected for condensation between the panes of glass, or evidence of condensation. If evident, the thermal unit has failed and is no longer giving the maximum amount of thermal protection for the home.
  7. Stability of the glass unit – Check to see if the window was installed properly, if the frame has shifted, if there is any rusting on the spacer of the unit, any cracks or breakage, if the rubber gasket (on some units) has been sucked into the window.
  8. Check to ensure frame is sound with no cracks – Checking for swelling of the exterior frame that prevents window from opening or closing, checking for cracks or anomalies in the frame, check for rot or evidence of rot under the vinyl (if vinyl window).
  9. Check wood to ensure it is not rotting or soft – All wood is inspected for rot, evidence of carpenter ants or mold/fungus.
  10. Inspect for mold or signs of moisture.
  11. Check for any drainage issues – If signs of rust or moisture are evident at the base of the glass or frame, the drainage holes of the window are carefully inspected. Further inspection may be required to determine why lack of drainage.
  12. Check for proper seal for operational windows (based on age)